How to Beat Defensiveness and Handle Criticism

How to Beat Defensiveness and Handle Criticism

Celebrities, actors, and singers aren’t the only ones that are met with harsh reviews by critics. Putting your all in a project, and then hearing your boss, teammate, or colleague express disapproval towards it can be very frustrating. Doing your best on an assignment, and then hearing your professor critique it can be very discouraging. Not only on a professional level, but also on a personal one. It can be difficult to be confronted by our loved ones over traits we may have that could be damaging to them. The habit of defensiveness can stand in the way of beautiful relationships. As relationship expert and clinical psychologist, John Gottman, put it – “Defensiveness is defined as self-protection in the form of righteous indignation or innocent victimhood in an attempt to ward off a perceived attack.” 

Being criticized can almost feel like your whole identity is being attacked, until you realize that it doesn’t have to be that way. There are possible reasons for and different types of defensiveness, and once you’re aware of them it’s easier to work on the issue at hand.

Types of defensiveness:

● Bringing up a past mistake made by the person criticizing you

● Gaslighting others by making them question the validity of the claims they’re making against you

● Giving the other person the silent treatment as a form of revenge

● Finding it easier to blame or point a finger at the person criticizing you or anyone else for what you’re being criticized over

● Attacking the other person somehow to make them look bad

Possible reasons for defensiveness:

● Feeling insecure about a particular thing, and feeling ashamed when you’re called out for it

● Learning it from a parent, and so you modeled their behavior

● Wanting to hide something, and so you become defensive when the truth may come up

● Reacting to what feels like attacks on your behavior or character, so you feel the need to justify your actions

How to Welcome Criticism:

1- Ask questions to understand more

Some people are naturally critical of everything and they’re point of view might not necessarily be valid. Others can be critical of you because it’s a form of their own defensiveness. It’s important to assess the situation and the nature of your relationship with that person. Do you trust this person’s opinion? Do they have your best interest at heart? Why is this person saying this? Could there be any truth to their opinion/feedback? Once you’ve answered these questions, it will be easier to discern between constructive criticism and deliberately destructive comments.

2- Listen to process the criticism + discuss possible solutions

Train yourself to welcome healthy criticism with an open heart and mind. Listen and give the other party a chance to explain their point of view without dismissing it entirely. Rather than dwelling on the negative feedback, discuss possible solutions and ways to work on it.

3- Resist the urge to criticize back

As stated earlier, defensive people find relief in diverting the negative attention back to the person giving criticism. Criticizing someone back can feel good in the moment, but it often leaves us feeling worse off. Aim to stay focused on the topic at hand, without picking apart the other person.

4- Don’t let it define you

Understand that the criticism is not the sum total of who you are and your abilities. Overgeneralizing, which is one of many cognitive errors, is what we tend to do when we are met with criticism. We tend to label ourselves. If you mess up on one assignment or project, that doesn’t mean that you’re a “failure”. Some people deem themselves as “not equipped” or “not good enough” to handle specific tasks just because they were criticized before. It’s important to address a mistake without thinking that it defines you and your abilities.

5-Use criticism as an incentive to do better

It’s all about perspective. What would happen if you viewed criticism as an opportunity to grow rather than an attack on your identity? Ask yourself, how can I grow from this? A great example of someone who was harshly criticized in the media for years, but was able to be fueled by it, is Taylor Swift. Swift was inspired to write a song about being harshly criticized by the media, and what makes it better is that she received a grammy for it in 2009. Taylor Swift turns all of the criticism as a tool for motivation and more content – and she shows up big time!

Being firm in one’s identity makes you open to suggestions, because you know that you’re not defined by negative comments. Living with an unoffendable heart, or a heart that isn’t easily offended, is full-time work that requires reflection and intentionality. It’s important to reflect on possible reasons that cause defensiveness, and to stop oneself in the act.

Reflection Questions:

● Who do I tend to be defensive with the most? And why?

● Are there any particular topics that make me defensive?

● Have I learned to be defensive from my parents, or have past experiences made me this way?

● When was the last time I was defensive? How could I have responded differently?

● How can I respond, rather than react, when I’m met with criticism?

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